What to do in case of Loss of credit cards

 

Apply credit cards Online





1 Issuing banks have insurance plans to cover credit card losses so that the customer does not have any liability.

2 If a card is lost, the customer has to report the loss to the bank by calling the call centre or service centre.

3 The customer must then file an FIR at a police station as a record of the loss being reported.

4 A follow-up application is made to the bank with a copy of the FIR, seeking cancellation of the card.

5 Any transaction made on the card after the customer has notified the bank, will not be charged to the customer.

6 Typically, ATM and online transactions that require a PIN for completion are not covered under the scheme of zero liability to the cardholder.

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